Frequently Asked Questions About demoKraft AI

Get clear answers to common questions about DemoKraft AI. Learn how our platform simplifies demo automation, engages prospects, and delivers powerful insights to enhance your sales process.

Questions & Answers

Product Intro

1. What is DemoKraft AI, and how does it work?

DemoKraft AI is an AI-powered lead qualification platform that enables sellers to deliver self-guided, personalized video demos to website visitors. Buyers interact with a conversational widget on your website, share their concerns or problems, and receive tailored answers and recommended video content that addresses their specific needs. This eliminates wait times, accelerates decision-making for buyers, and provides sellers with highly qualified leads and actionable insights into buyer intent and engagement.

Traditional lead qualification tools rely heavily on sales teams and often involve long wait times for demos. DemoKraft AI revolutionizes the process by providing instant, self-guided video demos, automating buyer intent analysis, and integrating seamlessly with your marketing tech stack. The result is a shorter sales cycle, highly qualified leads, and an improved buyer experience.

  1. Faster sales cycle: Immediate access to video demos eliminates delays in buyer engagement.
  2. Increased lead conversion: Deliver personalized and relevant content to buyers.
  3. More highly qualified leads: Identify buyers who are genuinely interested and ready to engage.
  4. Several hours saved annually per salesperson: Reduce manual demo efforts.
  5. Additional revenue per salesperson per year: Boost revenue through improved lead quality and faster sales processes.

DemoKraft AI offers insights into:

  • • Buyer engagement (e.g., time spent watching videos, number of videos viewed).
  • • Buyer intent and preferences based on their conversational inputs.
  • • Demographic and firmographic data like name, email, company, and role.
  • • Individual and aggregate-level analytics to measure content performance.

DemoKraft AI uses natural language processing (NLP) to analyze buyer inputs during conversational interactions. By identifying patterns in their responses, the platform determines their pain points, preferences, and stage in the buying journey, enabling better lead qualification.

DemoKraft AI uses natural language processing (NLP) to analyze buyer inputs during conversational interactions. By identifying patterns in their responses, the platform determines their pain points, preferences, and stage in the buying journey, enabling better lead qualification.

 

  1. Eliminates Demo Delays: Traditional demo scheduling can introduce significant delays. DemoKraft AI bypasses this by providing instant, self-guided video demos directly on your website or via shareable links. Prospects can access relevant, personalized information the moment their interest is piqued—24/7.
  2. Empowers Faster Buyer Decisions: By offering tailored video content that directly addresses their specific needs and questions, DemoKraft AI allows buyers to educate themselves effectively and at their own pace. This self-service approach empowers them to gather information and make decisions more quickly, without waiting for a live interaction for initial discovery.
  3. Focuses Sales Efforts on High-Intent Leads: As buyers engage with your interactive demos, DemoKraft AI gathers valuable insights into their interests and engagement levels. This ensures that when your sales team does connect, they are speaking with more informed, highly qualified prospects who have already demonstrated significant interest, making these conversations more productive.
  4. Accelerates Overall Progression: By enabling immediate access, facilitating faster buyer understanding, and ensuring sales teams engage with better-qualified leads, DemoKraft AI streamlines the early stages of the sales process. This focused approach helps accelerate the entire sales journey, with many of our customers experiencing a notable reduction in their overall sales cycle duration, in some cases by up to 30%.

Ultimately, DemoKraft AI helps you engage serious prospects sooner and more effectively, moving them through your sales funnel with greater speed and efficiency.

Yes, buyers can book follow-up meetings directly from the conversational widget. If a buyer wants more personalized assistance, DemoKraft AI facilitates scheduling a meeting with your sales team through calendar integrations, reducing friction and ensuring a smooth handoff.

Currently, DemoKraft AI supports Only English content only. Multilingual support is coming soon. Please reach out to us at info@demokraft.ai.

DemoKraft AI includes a valuable feedback loop, allowing you to capture insights directly from buyers after they complete their self-guided demo sessions. This helps you understand their experience and continuously improve your content.

Here’s how it works:

  1. Collecting Buyer Feedback:
    • At the end of a demo session, buyers are typically prompted to share their thoughts.
    • They can provide feedback in two key ways: 
      • Rate Content Relevance: Buyers can easily rate how relevant and helpful they found the demo content.
      • Provide Specific Comments: An open-ended field allows them to offer detailed written input, suggestions, or raise any unanswered questions.
  2. Accessing and Utilizing Feedback:
    • This collected feedback is made available to your team (e.g., through your DemoKraft AI analytics dashboard or reports).
    • It serves as a direct channel to understand the buyer’s perspective, enabling you to: 
      • Identify Trends: Spot common themes, frequently asked questions, or areas of confusion across multiple feedback entries.
      • Optimize Content Strategy: Pinpoint which demo videos are most effective and which may need refinement or clarification.
      • Gauge Buyer Sentiment: Understand how well your demos resonate with your target audience.
  3. Driving Improvement and Results:
    • By actively reviewing and acting on this buyer feedback, you can significantly enhance the effectiveness of your demos, leading to: 
      • Increased buyer satisfaction with their demo experience.
      • More impactful and relevant demo content.
      • Ultimately, higher quality leads and improved conversion potential.

DemoKraft AI’s feedback feature empowers you to listen to your potential customers and make data-driven decisions to refine your sales and marketing approach.

DemoKraft AI provides the best of both worlds, offering comprehensive analytics at both the individual buyer level and in aggregate. This dual capability empowers you with a complete understanding of your demo performance and prospect engagement.

  • Individual Buyer-Level Analytics: Dive deep into specific prospect journeys. You can understand precisely how an individual buyer interacted with your demo content, including:
    • Which specific videos they watched and for how long.
    • Their engagement patterns and drop-off points.
    • Any questions asked or feedback provided through the interactive widget.
    • Their calculated lead score based on their engagement. This granular detail is invaluable for sales teams to tailor personalized follow-ups and understand specific buyer interests.
  • Aggregated Insights: See the bigger picture and identify broader patterns across all your demo interactions. Aggregated analytics allow you to:
    • Analyze overall trends in viewer engagement and content consumption.
    • Identify your highest-performing demo videos and playlists.

By offering both detailed individual tracking and high-level aggregated views, DemoKraft AI ensures you have all the data you need to effectively qualify leads, personalize outreach, and continuously improve your sales and marketing efforts.

Uploading relevant product documents significantly enhances our intelligent Demo Agent’s ability to provide accurate, context-rich answers to your prospects’ questions during their self-guided demo experience.

Here’s how it works:

  1. Document-Playlist Association: When you upload product documents (such as PDFs, product guides, FAQs, or technical specifications) to the DemoKraft AI platform, you can associate them with specific demo playlists. This crucial step ensures that the Demo Agent has the right information for the right context.
  2. Intelligent Q&A Powered by Documents: During a conversation, if a visitor asks a question, the Demo Agent actively draws upon the content within the documents linked to the currently engaged playlist. This allows it to formulate knowledgeable and relevant text-based responses.
  3. Synergy with Video Demos: Beyond just text answers, the Demo Agent intelligently complements its responses. If relevant, it will also:
    • Guide the visitor to watch specific video demos from that same playlist that visually explain or further address their query.

This powerful combination ensures that your prospects receive comprehensive information—both direct answers from your documentation and visual explanations from your videos—all seamlessly integrated into their interactive demo session. This leads to deeper understanding and a more satisfying experience for your potential customers.

DemoKraft AI significantly enhances both the quality of your leads and your conversion rates by providing deep insights into buyer engagement and intent, enabling your sales team to work smarter and more effectively. Here’s how:

  1. Intelligent Lead Qualification: DemoKraft AI goes beyond simple interaction tracking. It meticulously analyzes how prospects engage with your video demos (e.g., what they watch, for how long) and, crucially, understands their declared needs and pain points through their interactions with our conversational AI widget.
  2. Actionable Lead Scoring: Based on this comprehensive analysis, DemoKraft AI automatically assigns each lead a precise score on a 1-to-5 scale (where 5 indicates the highest likelihood to convert). Importantly, each score level is backed by clear, well-defined criteria reflecting the prospect’s engagement depth and expressed intent. This transparency means your team doesn’t just get a score; they understand why a lead is considered high-potential.
  3. Focusing Resources for Maximum Impact: With this clear lead classification, your sales team can confidently prioritize their efforts, focusing first on those “5-star” and “4-star” leads who are most engaged and actively signaling buying intent. This targeted approach dramatically improves the efficiency of your sales funnel.
  4. Boosting Conversion Rates: By concentrating on the most promising and well-understood leads, your sales team engages in more meaningful and relevant conversations. Prospects are already educated through personalized demo experiences, and your team is armed with insights into their specific interests. This synergy leads to:
    1. More productive sales interactions.
    2. Shorter sales cycles.
    3. Ultimately, a significant uplift in lead-to-customer conversion rates.

In essence, DemoKraft AI transforms your lead generation from a numbers game into a strategic, intelligence-driven process, ensuring your sales team spends their valuable time on opportunities most likely to close.

DemoKraft AI empowers you with a comprehensive reporting suite, providing clear, actionable insights to optimize your sales and marketing strategies. You can generate insightful reports including:

  • Activity Overviews: Track key platform activities with daily, weekly, and monthly summaries to monitor overall engagement and content performance trends.
  • Detailed Engagement Metrics: Dive deep into how individual prospects and overall audiences interact with your demos—see video completion rates, time spent, and specific content engagement to understand what resonates most.
  • Lead Qualification & Conversion Analytics: Monitor the effectiveness of your demos with reports on lead qualification scores, the volume of qualified leads generated, and track conversion rates through your funnel.
  • Buyer Intent & Feedback Insights: Gain valuable understanding of your audience by analyzing aggregated buyer intent signals (based on their interactions and queries) and summarizing qualitative feedback patterns.

These reports are designed to equip you with the data you need to make informed decisions, refine your demo content, and enhance your overall sales effectiveness.

DemoKraft AI allows you to upload various product-related documents to enhance the intelligence and responsiveness of your interactive demos.

  1. Supported Document Formats: You can typically upload common document formats such as PDF, DOCX (Microsoft Word), and TXT (Plain Text).
  2. Powering Your Intelligent Demo Agent: These documents are crucial for training our intelligent Demo Agent—the AI that powers the conversational aspect of your demos. By processing the information within these uploaded materials (like product guides, FAQs, technical specifications, or knowledge base articles), the Demo Agent:
    1. Gains a deeper understanding of your product’s features, benefits, and intricacies.
    2. Becomes significantly better equipped to accurately and contextually answer specific questions your prospects ask during their self-guided demo sessions.
  3. Key Recommendation for Accuracy: Important: To ensure your Demo Agent provides consistent and reliable information, it’s vital that the content in your uploaded documents is perfectly synchronized with the information presented in your video demos. Consistent messaging across all your demo assets is key to a great user experience.
  4. Document Limits by Tier: The number of documents you can upload to train your Demo Agent varies based on your selected DemoKraft AI subscription tier. For specific limits, please refer to our pricing page or consult your account dashboard.

By providing comprehensive and accurate documents, you empower your DemoKraft AI Demo Agent to deliver even more effective and informative experiences for your prospects.

A “Playlist” in DemoKraft AI is a curated collection of your video demos and any supporting documents (like case studies or technical sheets). Think of it as a tailored sequence of content designed for a specific purpose.

  1. Personalized Experiences: Playlists are powerful because they allow you to group specific content to cater to different buyer personas (e.g., a playlist for marketing managers vs. one for technical leads) or various use cases (e.g., a playlist focused on a specific product feature, an industry solution, or an onboarding sequence).
  2. Targeted Delivery: Every interactive demo session initiated by a visitor through the DemoKraft AI widget, or any direct demo link you share, is associated with a particular playlist.

Example: You could create a “New Leads – Fintech” playlist, a “Deep Dive – Integration Features” playlist for more technical prospects, or a “Quick Overview – Enterprise” playlist. This ensures that your audience always receives the most relevant, compelling, and effective sequence of information for their specific needs and interests.

Billing

1. What is the pricing structure, and what are the differences between the Free, Starter, Growth, Scale and Enterprise tiers?

Refer to pricing page for details.

We understand that your business needs can evolve, and DemoKraft AI is designed with flexibility in mind. You have the freedom to switch between our pricing tiers to find the best fit for your current requirements.

  1. How to Switch: You can easily upgrade or downgrade your subscription at any time directly through your DemoKraft AI account dashboard. The process is designed to be straightforward.
  2. Billing Adjustments: When you change tiers, any adjustments to your billing are handled fairly and are typically prorated. 
    • – Upgrades: If you upgrade, you’ll generally be charged a prorated amount for the difference in tier cost for the remainder of your current billing cycle. Your subsequent billing will reflect the new, higher-tier price.
    • – Downgrades: If you downgrade, the change will usually take effect at the start of your next billing cycle.
  3. Customized Billing Discussions: We recognize that some organizations may have unique billing requirements. We are open to discussing customized billing arrangements, especially for larger accounts or specific contract terms, to best accommodate your needs. Please feel free to reach out to our sales or support teams to explore these options.

Our goal is to provide a seamless and transparent experience, ensuring your DemoKraft AI plan always aligns with your business objectives.

Think of Demo Session Credits as your key to unlocking interactive demo experiences for your website visitors. Here’s how they work:

  1. Each DemoKraft AI billing plan includes a specific number of Demo Session Credits.
  2. When a visitor on your website engages with and views a DemoKraft AI powered demo, one Demo Session Credit is utilized from your plan’s allowance.
  3. It’s straightforward: each unique demo viewing session by a visitor consumes one credit. For instance, if a single visitor initiates and views a demo twice (at different times or by re-engaging the widget for a new session), this would count as two Demo Session Credits used. These credits ensure you have a clear and predictable way to manage access to your dynamic demo content.

A “Seat” in DemoKraft AI refers to an individual user license that grants a member of your team access to your organization’s DemoKraft AI account. Here’s why seats are important:

 

  1. Team Collaboration: With multiple seats, different members of your organization (such as sales representatives, marketing specialists, or demo creators) can log in to collaborate on creating, managing, distributing, and analyzing your interactive demos.
  2. Centralized Management: Your organization’s DemoKraft AI account acts as a central hub.

Admin Control: The primary account administrator can easily add new users (assigning them a seat), define their roles, and manage permissions. This ensures secure and organized access, allowing you to control who can do what within the platform. Essentially, each seat empowers another team member to leverage the full potential of DemoKraft AI.

How To

1. How do I upload and organize video demos on the platform?

You can upload video demos via the seller portal app. Upload videos, Create demo video playlists, add videos to the playlist, organize videos by categories. Simply add metadata such as titles, descriptions, video category and playlist sequences to organize your videos. You can also create multiple playlists for different buyer personas or use cases, ensuring tailored experiences for every visitor. Multiple Playlist support is coming soon.

DemoKraft AI provides detailed performance metrics, including:

  1. Number of views per video or playlist.
  2. Average viewing duration per session.
  3. Viewer engagement trends.
  4. Conversion rates (e.g., from demo interactions to booked meetings).
    These insights help you understand which content resonates best with your audience.

Several other detailed insights and reports are provided.

DemoKraft AI is designed to help you maximize the reach and accessibility of your product demos, making it easier for more prospects to engage with your content. Here’s how:

  1. Seamless Website Integration:
    • A primary way to drive viewership is by integrating DemoKraft AI directly into your website. You can link DemoKraft AI experiences to your existing “Watch Demo,” “Get Demo,” or “Request Demo” calls-to-action (CTAs). This transforms static buttons into opportunities for immediate, self-guided demo engagement for your site visitors.
  2. Powerful External Sharing Capabilities:
    • Yes, absolutely! DemoKraft AI allows you to generate unique, sharable links for your curated video demo playlists. This empowers you to proactively distribute your demos across various channels.
    • Versatile Sharing Options: You can share these links effectively through: 
      • Email Marketing: Include them in newsletters, promotional campaigns, or lead nurturing sequences.
      • Direct Email Outreach: Equip your sales team to send personalized demo links to specific prospects.
      • Social Media: Post demo links on platforms like LinkedIn, Twitter, or Facebook to engage your followers.
      • Content Marketing: Embed links within blog posts, case studies, or help articles.
      • Presentations & Events: Use QR codes linking to demos in your presentations or at trade shows.

By leveraging these on-site integration and flexible external sharing options, DemoKraft AI helps you put your demos in front of more potential buyers, offering them convenient, on-demand access whenever and wherever they prefer to learn about your product.

To safeguard your company’s valuable and sensitive information, we strongly advise against including any confidential data or trade secrets in the videos you use with DemoKraft AI.

Here’s why this is important:

  1. Designed for Broad Accessibility: DemoKraft AI is built to deliver self-guided, personalized video demos to a wide audience, including website visitors or anyone who receives a demo link. These demos are intended to be easily accessible to your prospects to help with lead qualification.
  2. Current Access Model: At present, demo sessions initiated through DemoKraft AI are not designed with viewer-specific access controls or individual authentication layers for those watching the demos.

What kind of content is suitable?

  1. Focus on creating demo content that highlights your product’s features and benefits using information that is already public, approved for public dissemination, or that you are comfortable sharing widely.
  2. Treat your DemoKraft AI video content as an extension of your public-facing website, marketing materials, and general product documentation.

By following this guidance, you can confidently use DemoKraft AI to engage prospects without risking the exposure of your company’s private information.

To power your interactive demos on DemoKraft AI, you’ll need compelling video content. We offer flexible ways to get this done:

  1. Create and Upload Your Own Videos:
    • You have complete freedom to produce your product videos in-house or work with your preferred video creation agency. Once ready, you can easily upload them directly to the DemoKraft AI platform.
    • Pro Tip for Maximum Impact: We highly recommend keeping your individual demo videos concise and focused—ideally 2-3 minutes long—with each video concentrating on a single topic, feature, or use case. This approach makes your demos more digestible and effective for personalized, self-guided learning by your prospects.
  2. Leverage DemoKraft AI’s Video Creation Service (Add-On):
    • If you’re looking for a hassle-free, professional solution, DemoKraft AI also offers an add-on video creation service.
    • Our experienced team can script, produce, and deliver high-quality, engaging product demos and marketing videos tailored to your needs. This service is perfect for busy startups and established companies alike who want to save internal time and resources while ensuring a polished final product.
    • Interested in this service? Please connect with our sales team for a consultation to discuss your video requirements and learn more about pricing.

Ultimately, the choice is yours based on your resources and preferences. We’re here to support you in getting the best video content for your DemoKraft AI experiences.

  • Is the platform easy to integrate into my website, and what technical resources are needed?

Yes, absolutely! Integrating DemoKraft AI into your website is designed to be a straightforward and quick process, requiring minimal technical effort. Here’s what that typically involves:

  • Simple Widget Embedding: We provide you with a compact, ready-to-use demo widget. This widget utilizes standard iframe technology, which is widely supported and easy to implement. You’ll typically embed it by adding a small snippet of code to the desired pages on your website.
  • Minimal Technical Skills Needed: You don’t need extensive coding knowledge or dedicated development resources. The integration can usually be handled by:
    • Anyone with basic access to edit your website’s content (e.g., through a Content Management System like WordPress, HubSpot CMS, Webflow, etc.).
    • A team member comfortable with making minor HTML additions. Many of our customers find they can get the widget live in just a few minutes.
  • Comprehensive Support & Guidance: To ensure a seamless setup, DemoKraft AI provides:
    • Clear, step-by-step setup guides.
    • Responsive customer support ready to assist with any questions you might have during the implementation.

Our goal is to get you up and running with DemoKraft AI on your site as smoothly and rapidly as possible, so you can start engaging visitors and qualifying leads without delay.

Yes, absolutely! Integrating DemoKraft AI into your website is designed to be a straightforward and quick process, requiring minimal technical effort. Here’s what that typically involves:

  • Simple Widget Embedding: We provide you with a compact, ready-to-use demo widget. This widget utilizes standard iframe technology, which is widely supported and easy to implement. You’ll typically embed it by adding a small snippet of code to the desired pages on your website.
  • Minimal Technical Skills Needed: You don’t need extensive coding knowledge or dedicated development resources. The integration can usually be handled by:
    • Anyone with basic access to edit your website’s content (e.g., through a Content Management System like WordPress, HubSpot CMS, Webflow, etc.).
    • A team member comfortable with making minor HTML additions. Many of our customers find they can get the widget live in just a few minutes.
  • Comprehensive Support & Guidance: To ensure a seamless setup, DemoKraft AI provides:
    • Clear, step-by-step setup guides.
    • Responsive customer support ready to assist with any questions you might have during the implementation.

Our goal is to get you up and running with DemoKraft AI on your site as smoothly and rapidly as possible, so you can start engaging visitors and qualifying leads without delay.

Others

1. Is DemoKraft AI compatible with my existing marketing tech stack?

Yes, DemoKraft AI integrates with popular tools like Salesforce, HubSpot, Slack, Zapier, and Mailchimp. These integrations ensure that lead data flows seamlessly into your existing workflows for follow-ups and analysis. Support for integration with different tools is happening over time.

Yes, the demo widget can be customized with your brand colors, logo, and style to ensure a seamless experience for your website visitors. Custom branding is available for Growth and Enterprise tier customers.

At DemoKraft AI, protecting your data security and privacy is a top priority. DemoKraft AI implements enterprise-grade data security measures, including data encryption, strict access controls, and compliance with SOC2 standards is coming soon. Each customer’s data is securely isolated, ensuring confidentiality and protection.

  1. Free, Starter & Growth Tier: Email-based support.
  2. Scale Tier: Premium support, including phone and live chat
  3. Enterprise Tier: Premium support, including phone and live chat, along with a dedicated account manager for personalized assistance.

Absolutely! DemoKraft AI integrates with popular CRM tools such as Salesforce, HubSpot, and others. These integrations allow you to automatically sync buyer engagement data, ensuring your team has a complete view of the lead journey for better follow-ups and decision-making.

Yes, DemoKraft AI provides robust Single Sign-On (SSO) capabilities specifically for our Enterprise-tier customers.

This essential feature offers significant advantages, especially for larger organizations:

  • Enhanced Security: SSO strengthens your security posture by centralizing user authentication through your organization’s identity provider, reducing password-related risks.
  • Simplified Access Management: It streamlines the login process for your team members, allowing them to access DemoKraft AI using their existing corporate credentials.
  • Improved User Experience: Users benefit from a seamless and quicker login experience, improving adoption and productivity.
  • Centralized Control: Administrators have better control over user access and can manage permissions more efficiently in line with your corporate security policies.

Our SSO integration helps ensure secure, compliant, and convenient access for your entire team. Support for SSO is coming soon.

1. What is DemoKraft AI, and how does it work?

DemoKraft AI is an AI-powered lead qualification platform that enables sellers to deliver self-guided, personalized video demos to website visitors. Buyers interact with a conversational widget on your website, share their concerns or problems, and receive tailored video content that addresses their specific needs. This eliminates wait times, accelerates decision-making for buyers, and provides sellers with highly qualified leads and actionable insights into buyer intent and engagement.

2.What makes DemoKraft AI different from traditional lead qualification tools?

Traditional lead qualification tools rely heavily on sales teams and often involve long wait times for demos. DemoKraft AI revolutionizes the process by providing instant, self-guided video demos, automating buyer intent analysis, and integrating seamlessly with your marketing tech stack. The result is a shorter sales cycle, highly qualified leads, and an improved buyer experience.

3. What are the key benefits of using DemoKraft AI for my business?

1. Faster sales cycle: Immediate access to video demos eliminates delays in buyer engagement.
2. Increased lead conversion: Deliver personalized and relevant content to buyers.
3. More highly qualified leads: Identify buyers who are genuinely interested and ready to engage.
4. Several hours saved annually per salesperson: Reduce manual demo efforts.
5. Additional revenue per salesperson per year: Boost revenue through improved lead quality and faster sales processes.

4. How do I upload and organize video demos on the platform?

You can upload video demos via the seller dashboard. Create demo video playlists. Simply add metadata such as titles, descriptions, and playlist sequences to organize your videos. You can also create multiple playlists for different buyer personas or use cases, ensuring tailored experiences for every visitor.

5. What kind of buyer data or insights does DemoKraft AI provide?

DemoKraft AI offers insights into:

  • Buyer engagement (e.g., time spent watching videos, number of videos viewed).
  • Buyer intent and preferences based on their conversational inputs.
  • Demographic and firmographic data like name, email, company, and role.
  • Individual and aggregate-level analytics to measure content performance.

    • 6. How does the buyer intent analysis feature work?

    DemoKraft AI uses natural language processing (NLP) to analyze buyer inputs during conversational interactions. By identifying patterns in their responses, the platform determines their pain points, preferences, and stage in the buying journey, enabling better lead qualification.

    7. Is DemoKraft AI compatible with my existing marketing tech stack?

    Yes, DemoKraft AI integrates with popular tools like Salesforce, HubSpot, Slack, Zapier, and Mailchimp. These integrations ensure that lead data flows seamlessly into your existing workflows for follow-ups and analysis.

    8. Can I customize the demo widget to match my brand?

    Yes, the demo widget can be customized with your brand colors, logo, and style to ensure a seamless experience for your website visitors. Custom branding is available for Growth and Enterprise tier customers.

    9. What is the pricing structure, and what are the differences between the Free, Starter, Growth, and Enterprise tiers?

  • Free Tier: Basic features like video upload and buyer engagement analytics.
  • Starter Tier: Adds CRM integration, advanced metrics, and personalized support.
  • Growth Tier: Includes custom branding, team management, and detailed insights.
  • Enterprise Tier: Offers high volume, SSO, local deployment options, and custom pricing.

    • 10. How does DemoKraft AI ensure the security and privacy of my data?

    DemoKraft AI implements enterprise-grade data security measures, including data encryption, strict access controls, and compliance with SOC2 standards. Each customer’s data is securely isolated, ensuring confidentiality and protection.

    11. How can DemoKraft AI help reduce my sales cycle?

    DemoKraft AI eliminates the delays associated with scheduling and delivering live demos by providing instant, self-guided video demos tailored to buyer needs. This empowers buyers to make quicker decisions, ensuring only highly engaged prospects proceed to the next steps, thereby reducing the overall sales cycle by up to 30%.

    12. Can buyers book follow-up meetings with my sales team directly from the platform?

    Yes, buyers can book follow-up meetings directly from the conversational widget. If a buyer wants more personalized assistance, DemoKraft AI facilitates scheduling a meeting with your sales team through calendar integrations, reducing friction and ensuring a smooth handoff.

    13. How can I measure the performance of my video demos?

    DemoKraft AI provides detailed performance metrics, including:

  • Number of views per video or playlist.
  • Average viewing duration per session.
  • Viewer engagement trends.
  • Conversion rates (e.g., from demo interactions to booked meetings). These insights help you understand which content resonates best with your audience.
  • Several other detailed insights and reports are provided.

    • 14. Does DemoKraft AI support multilingual content for global audiences?

    Currently, DemoKraft AI supports Only English content only. Multilingual can be added if needed. Please reach out to us at info@demokraft.ai.

    15. What kind of customer support is available with DemoKraft AI?

  • Free Tier & Starter Tier: Email-based support.
  • Growth Tier: Premium support, including phone and live chat.
  • Enterprise Tier: Premium support, including phone and live chat, along with a dedicated account manager for personalized assistance.

    • 16. Can DemoKraft AI integrate with CRM tools like Salesforce and HubSpot?

    Absolutely! DemoKraft AI integrates with popular CRM tools such as Salesforce, HubSpot, and others. These integrations allow you to automatically sync buyer engagement data, ensuring your team has a complete view of the lead journey for better follow-ups and decision-making.

    17. How does the platform handle feedback from buyers?

    DemoKraft AI collects feedback from buyers after their demo sessions. Buyers can rate the relevance of the content and provide qualitative input. This feedback can be used by Sellers to identify trends and optimize the content strategy to improve buyer satisfaction and lead quality.

    18. Can I share video demo playlists externally (e.g., through email or social media)?

    Yes, DemoKraft AI allows you to generate sharable links for video demo playlists. You can share these links via email campaigns, social media posts, or blog content, making it easier for potential buyers to access relevant demos on demand.

    19. Does the platform offer analytics at an individual buyer level or only aggregated insights?

    DemoKraft AI offers both.

  • Individual buyer-level analytics: Understand how a specific buyer interacted with your content (e.g., videos watched, time spent, and feedback given).
  • Aggregated insights: Analyze trends across all buyers to identify high-performing content and optimize your overall strategy.

    • 20. What happens if the buyer's query isn’t covered in my video content?

    If the buyer's query isn’t addressed by your current video content, DemoKraft AI conveys this to the buyer and collects their input for further analysis. This feedback is shared with you, enabling you to update your content library to address similar queries in the future.

    21. How does DemoKraft AI improve lead quality and conversions?

    By analyzing buyer interactions and intent, DemoKraft AI qualifies leads based on their engagement with your video demos. This ensures only high-intent buyers are forwarded to your sales team, doubling your conversion rates and improving the efficiency of your lead funnel.

    22. Is the platform easy to integrate into my website, and what technical resources are needed?

    Yes, integrating DemoKraft AI into your website is straightforward. The platform provides an iframe-based demo widget that can be added with minimal technical effort. DemoKraft AI also offers detailed setup guides and customer support to ensure a smooth implementation process.

    23. What types of reports can I generate with DemoKraft AI?

    DemoKraft AI allows you to generate various reports, including:

  • Daily, weekly, and monthly activity reports.
  • Engagement metrics for individual and aggregate buyer interactions.
  • Conversion rates and lead qualification scores.
  • Buyer intent trends and feedback summaries.
  • These reports provide actionable insights to optimize your sales and marketing efforts.

    • 24. Does DemoKraft AI support Single Sign-On (SSO) for enterprise customers?

    Yes, DemoKraft AI supports SSO for Enterprise-tier customers. This feature enhances security and simplifies access management, especially for large teams.

    25. What happens if I want to switch between pricing tiers?

    DemoKraft AI provides flexibility in switching tiers. You can upgrade or downgrade your subscription anytime through the seller dashboard. Any changes in billing are prorated based on your usage. Growth and Enterprise tiers also offer the option to customize billing based on your specific needs.

    26. Shall I cover info that is confidential or trade secret in the videos?

    It is recommended to avoid any confidential info that you don’t want to be accessible to everyone. Cover topics that include info that is available in open and is fine to be accessed by anyone. Since Demos can be accessed by anyone it is recommended to adhere to this. Demos are not access controlled based on any criteria.

    DemoKraft AI delivers personalized, AI-driven
    video demos to engage buyers, build trust, and
    accelerate sales decisions.
    DemoKraft AI delivers personalized, AI-driven video demos to engage buyers, build trust, and accelerate sales decisions.

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