FAQ

Frequently Asked Questions About demoKraft AI

Get clear answers to common questions about DemoKraft AI. Learn how our platform simplifies demo automation, engages prospects, and delivers powerful insights to enhance your sales process.

Questions & Answers

1. What is DemoKraft AI, and how does it work?

DemoKraft AI is an AI-powered lead qualification platform that enables sellers to deliver self-guided, personalized video demos to website visitors. Buyers interact with a conversational widget on your website, share their concerns or problems, and receive tailored video content that addresses their specific needs. This eliminates wait times, accelerates decision-making for buyers, and provides sellers with highly qualified leads and actionable insights into buyer intent and engagement.

2.What makes DemoKraft AI different from traditional lead qualification tools?

Traditional lead qualification tools rely heavily on sales teams and often involve long wait times for demos. DemoKraft AI revolutionizes the process by providing instant, self-guided video demos, automating buyer intent analysis, and integrating seamlessly with your marketing tech stack. The result is a shorter sales cycle, highly qualified leads, and an improved buyer experience.

3. What are the key benefits of using DemoKraft AI for my business?

1. Faster sales cycle: Immediate access to video demos eliminates delays in buyer engagement.
2. Increased lead conversion: Deliver personalized and relevant content to buyers.
3. More highly qualified leads: Identify buyers who are genuinely interested and ready to engage.
4. Several hours saved annually per salesperson: Reduce manual demo efforts.
5. Additional revenue per salesperson per year: Boost revenue through improved lead quality and faster sales processes.

4. How do I upload and organize video demos on the platform?

You can upload video demos via the seller dashboard. Create demo video playlists. Simply add metadata such as titles, descriptions, and playlist sequences to organize your videos. You can also create multiple playlists for different buyer personas or use cases, ensuring tailored experiences for every visitor.

5. What kind of buyer data or insights does DemoKraft AI provide?

DemoKraft AI offers insights into:

  • Buyer engagement (e.g., time spent watching videos, number of videos viewed).
  • Buyer intent and preferences based on their conversational inputs.
  • Demographic and firmographic data like name, email, company, and role.
  • Individual and aggregate-level analytics to measure content performance.
  • 6. How does the buyer intent analysis feature work?

    DemoKraft AI uses natural language processing (NLP) to analyze buyer inputs during conversational interactions. By identifying patterns in their responses, the platform determines their pain points, preferences, and stage in the buying journey, enabling better lead qualification.

    7. Is DemoKraft AI compatible with my existing marketing tech stack?

    Yes, DemoKraft AI integrates with popular tools like Salesforce, HubSpot, Slack, Zapier, and Mailchimp. These integrations ensure that lead data flows seamlessly into your existing workflows for follow-ups and analysis.

    8. Can I customize the demo widget to match my brand?

    Yes, the demo widget can be customized with your brand colors, logo, and style to ensure a seamless experience for your website visitors. Custom branding is available for Growth and Enterprise tier customers.

    9. What is the pricing structure, and what are the differences between the Free, Starter, Growth, and Enterprise tiers?

  • Free Tier: Basic features like video upload and buyer engagement analytics.
  • Starter Tier: Adds CRM integration, advanced metrics, and personalized support.
  • Growth Tier: Includes custom branding, team management, and detailed insights.
  • Enterprise Tier: Offers high volume, SSO, local deployment options, and custom pricing.
  • 10. How does DemoKraft AI ensure the security and privacy of my data?

    DemoKraft AI implements enterprise-grade data security measures, including data encryption, strict access controls, and compliance with SOC2 standards. Each customer’s data is securely isolated, ensuring confidentiality and protection.

    11. How can DemoKraft AI help reduce my sales cycle?

    DemoKraft AI eliminates the delays associated with scheduling and delivering live demos by providing instant, self-guided video demos tailored to buyer needs. This empowers buyers to make quicker decisions, ensuring only highly engaged prospects proceed to the next steps, thereby reducing the overall sales cycle by up to 30%.

    12. Can buyers book follow-up meetings with my sales team directly from the platform?

    Yes, buyers can book follow-up meetings directly from the conversational widget. If a buyer wants more personalized assistance, DemoKraft AI facilitates scheduling a meeting with your sales team through calendar integrations, reducing friction and ensuring a smooth handoff.

    13. How can I measure the performance of my video demos?

    DemoKraft AI provides detailed performance metrics, including:

  • Number of views per video or playlist.
  • Average viewing duration per session.
  • Viewer engagement trends.
  • Conversion rates (e.g., from demo interactions to booked meetings). These insights help you understand which content resonates best with your audience.
  • Several other detailed insights and reports are provided.
  • 14. Does DemoKraft AI support multilingual content for global audiences?

    Currently, DemoKraft AI supports Only English content only. Multilingual can be added if needed. Please reach out to us at info@demokraft.ai.

    15. What kind of customer support is available with DemoKraft AI?

  • Free Tier & Starter Tier: Email-based support.
  • Growth Tier: Premium support, including phone and live chat.
  • Enterprise Tier: Premium support, including phone and live chat, along with a dedicated account manager for personalized assistance.
  • 16. Can DemoKraft AI integrate with CRM tools like Salesforce and HubSpot?

    Absolutely! DemoKraft AI integrates with popular CRM tools such as Salesforce, HubSpot, and others. These integrations allow you to automatically sync buyer engagement data, ensuring your team has a complete view of the lead journey for better follow-ups and decision-making.

    17. How does the platform handle feedback from buyers?

    DemoKraft AI collects feedback from buyers after their demo sessions. Buyers can rate the relevance of the content and provide qualitative input. This feedback can be used by Sellers to identify trends and optimize the content strategy to improve buyer satisfaction and lead quality.

    18. Can I share video demo playlists externally (e.g., through email or social media)?

    Yes, DemoKraft AI allows you to generate sharable links for video demo playlists. You can share these links via email campaigns, social media posts, or blog content, making it easier for potential buyers to access relevant demos on demand.

    19. Does the platform offer analytics at an individual buyer level or only aggregated insights?

    DemoKraft AI offers both.

  • Individual buyer-level analytics: Understand how a specific buyer interacted with your content (e.g., videos watched, time spent, and feedback given).
  • Aggregated insights: Analyze trends across all buyers to identify high-performing content and optimize your overall strategy.
  • 20. What happens if the buyer's query isn’t covered in my video content?

    If the buyer's query isn’t addressed by your current video content, DemoKraft AI conveys this to the buyer and collects their input for further analysis. This feedback is shared with you, enabling you to update your content library to address similar queries in the future.

    21. How does DemoKraft AI improve lead quality and conversions?

    By analyzing buyer interactions and intent, DemoKraft AI qualifies leads based on their engagement with your video demos. This ensures only high-intent buyers are forwarded to your sales team, doubling your conversion rates and improving the efficiency of your lead funnel.

    22. Is the platform easy to integrate into my website, and what technical resources are needed?

    Yes, integrating DemoKraft AI into your website is straightforward. The platform provides an iframe-based demo widget that can be added with minimal technical effort. DemoKraft AI also offers detailed setup guides and customer support to ensure a smooth implementation process.

    23. What types of reports can I generate with DemoKraft AI?

    DemoKraft AI allows you to generate various reports, including:

  • Daily, weekly, and monthly activity reports.
  • Engagement metrics for individual and aggregate buyer interactions.
  • Conversion rates and lead qualification scores.
  • Buyer intent trends and feedback summaries.
  • These reports provide actionable insights to optimize your sales and marketing efforts.
  • 24. Does DemoKraft AI support Single Sign-On (SSO) for enterprise customers?

    Yes, DemoKraft AI supports SSO for Enterprise-tier customers. This feature enhances security and simplifies access management, especially for large teams.

    25. What happens if I want to switch between pricing tiers?

    DemoKraft AI provides flexibility in switching tiers. You can upgrade or downgrade your subscription anytime through the seller dashboard. Any changes in billing are prorated based on your usage. Growth and Enterprise tiers also offer the option to customize billing based on your specific needs.

    26. Shall I cover info that is confidential or trade secret in the videos?

    It is recommended to avoid any confidential info that you don’t want to be accessible to everyone. Cover topics that include info that is available in open and is fine to be accessed by anyone. Since Demos can be accessed by anyone it is recommended to adhere to this. Demos are not access controlled based on any criteria.